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Effective Communication: The Key to Thriving in Business

In today’s fast-paced, interconnected world, the ability to communicate clearly and confidently isn’t just an asset—it’s a necessity. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, the powerful new book by communication strategist Molly Tschang and renowned leadership coach Marshall Goldsmith, delves into this critical skill, offering readers a roadmap to transformative communication in business and life.

The book opens with a compelling foreword by Ken Blanchard—one of the most respected voices in leadership development—who underscores the role of meaningful communication in shaping influential leaders. Equally powerful is the closing epilogue by Alan Mulally, former CEO of Ford and Boeing, who shares how transparent, values-driven dialogue helped him steer two of the world’s most iconic companies through monumental change.

At its heart, Say It Skillfully is more than a book—it’s a practical guide for anyone striving to communicate with clarity, courage, and compassion. Whether you’re a CEO, team leader, or new professional, the authors provide concrete strategies to help you engage in productive dialogue, conquer fear, and speak up with confidence—even in high-stakes situations.

A central theme of the book is mastering “courageous conversations.” Many people avoid difficult discussions out of fear—fear of conflict, rejection, or judgment. Tschang and Goldsmith turn this fear on its head, equipping readers with the tools to face these moments head-on. Through step-by-step guidance, they show how to transform tense situations into powerful opportunities for understanding, connection, and growth.

Equally valuable is the book’s exploration of feedback—giving it, receiving it, and using it to fuel progress. Too often, feedback is seen as criticism rather than a tool for development. The authors reframe this narrative, emphasizing empathy, timing, and clarity. Readers learn how to deliver honest feedback constructively and receive it without defensiveness—an essential skill in any team environment.

Another standout section of Say It Skillfully is its focus on fostering open communication cultures within organizations. Teams thrive when there’s trust, openness, and psychological safety. The authors provide actionable advice for leaders seeking to build a workplace where people feel heard, respected, and empowered to share ideas without fear.

Real-life anecdotes, case studies, and practical exercises make the book’s principles easy to apply. From boardroom conversations to one-on-one check-ins, readers will find themselves equipped to approach communication with greater intentionality and impact.

Blanchard’s foreword lends gravity to the book’s core message—that leadership begins with listening, empathy, and integrity in every exchange. Meanwhile, Mulally’s epilogue brings a sense of lived experience and authority, demonstrating that strategic communication can lead to extraordinary results when practiced consistently and authentically.

Ultimately, Say It Skillfully is a must-read for anyone looking to elevate their communication game. Whether you’re leading a team or aiming to boost your career, this book offers the tools to turn everyday interactions into opportunities for influence, connection, and success.

Available May 20 in print, digital, and audiobook formats, Say It Skillfully belongs on every professional’s bookshelf. If you’re ready to stop holding back and start making your words matter, this book is your next essential read. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy

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